Contact support
Email is the preferred support channel. Send requests to info@globalcfoaccountingconsulting.com. You may also call (855) 272-2361 or submit the company contact form.
- Hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Eastern Time, excluding company holidays.
- First-response commitment: We will provide an initial response within one business day.
- Phone: (855) 272-2361
- Email: info@globalcfoaccountingconsulting.com
Requests received outside support hours are treated as received on the next business day. This portal support channel is not an emergency service.
What to include
To help us investigate efficiently, include:
- your name and the email address associated with your portal account;
- the page or feature involved and what you were trying to do;
- the approximate date and time of the issue, including your timezone;
- the error message shown, if any; and
- your browser and device type.
Do not send passwords, authentication codes, Zoom meeting passwords, financial documents, tax records, or other sensitive information by ordinary email. We may direct you to the secure portal if files are needed.
Zoom meeting help
For instructions on requesting, joining, leaving, cancelling, or removing the Zoom integration, read the Global CFO Zoom integration guide.
If you cannot join an appointment, tell us the appointment title and scheduled time. Do not include the meeting number or password in your message.
Account, privacy, and security requests
Use the contact methods above to request account closure or access, correction, or deletion of eligible information. We may need to verify your identity and authority before acting on a request. See our Privacy Policy for additional information.
For a suspected security issue or unauthorized account access, put “Security” in the email subject and describe the issue without including credentials or sensitive client data.